Monday, May 6, 2013

New Peer Mentor Program Development and Implementation

International Peer Mentor Program/Saddleback College


Learning Domains:

Leadership
Social Advocacy and Justice
Education
Assessment and Evaluation
Personal Development
X
X
X
X

Description:

The International Student Office (ISO) applied for and was awarded an ASG grant for $2,000 to create and implement an international student peer-to-peer mentorship program for the Spring 2013 term. Through a competitive selection process, the ISO staff selected 9 mentors who are continuing international students at Saddleback College. The main purpose of the program is to provide all participants with an opportunity to feel more connected to the Saddleback campus community and to promote an exchange of intercultural differences. The mentees benefited from the program by receiving interpersonal support from a peer, whereas the mentors had a chance to develop their leadership skills by providing assistance to their mentees. During the semester, mentors and mentees attended on-campus events, corresponded through email, phone and text, and met in-person. I assumed a primary role in designing this program by placing an emphasis on holistic student development (American Council on Education, 1937) and being guided by the Knefelkam’s (1984) Practice-to-Theory- to Practice (P-T-P) model as my theoretical framework.

Learning Outcomes:

SWiBAT: Develop a new International Peer Mentor Program by applying Knefelkam’s (1984) Practice-to-Theory-to Practice (P-T-P) model to construct the program mission and design individual learning outcomes for mentors and mentees

SWIBAT: Develop a training session for peer mentors that aligns with the program mission and facilitates the intended learning outcomes

Assessment Rubric:


Advanced
Competent
Basic
Needs Improvement
SLO # 1

 
Applied  all steps of  P-T-P model to develop a program mission and designed individual learning outcomes for mentors and mentees that align with the program mission and coincide with relevant scholarly research
Applied  all steps of  P-T-P model to develop a program mission and designed individual learning outcomes for mentors and mentees
Applied  partial steps of P-T-P model to develop a program mission and designed individual learning outcomes for mentors and mentees
Was unable to apply any steps of  P-T-P model to develop a program mission
SLO # 2
Developed a training session that aligned with the program mission, facilitated the intended learning outcomes, and engaged students in active participation  
Developed a training session that aligned with the program mission and facilitated the intended learning outcomes
Developed a training session that aligned with the program mission or facilitated the intended learning outcomes
Was unable to develop a training session that aligned with the program mission or facilitated the intended learning outcomes


Evidence:

Program Flyer:

  
Peer Mentor Program Kickoff Photos:






Reflection:

To begin the program development process, I identified the existing issues faced by the international students at Saddleback College.  I was able to note that a strong degree of disconnect exists between the students’ need for connection to the Saddleback campus community and the low opportunities for co-curricular involvement currently offered by the International Student Officice (ISO). The next stage of the model included reviewing the characteristics of the student subpopulation (Knefelkamp, 1984).  By drawing on my practical knowledge working with this student subpopulation, I was able to recognize that international students typically experience linguistic challenges, issues of cultural integration, and social isolation.  In addition to reflecting on my informal knowledge, I have reviewed relevant publications that address the experiences of international students in order to gain more insight of the factors that enhance their success.  Research supports that low rates of international student interaction with other students and poor engagement in their college environment negatively affect their overall success in the U.S. higher education attainment (Bevis, 2006).  In addition to reviewing the student characteristics, the P-T-P model also requires examining the environment in which the program is developed (Knefelkamp, 1984). Since Saddleback is a 2-year public institution, it does not offer certain opportunities for student engagement, such as on campus housing, typically offered by most 4-year institutions.  Consequently, incoming international students are exposed to fewer opportunities for involvement and connection with the rest of the student body due to the structure of the institution.  The next step of the Knefelkamp’s (1984) model was identifying specific theories that shed more light on the international student experience and peer mentorship programs. For example, I found Berry’s (2005) theory of acculturation as helpful in assisting students with the process of cultural integration. In addition, Redon’s (1994) theory of validation and Astin’s (1984) theory of involvement are two college impact theories that I decided to incorporate as an attempt to facilitate more opportunities to validate new international students and encourage their participation in the program in order to promote a more meaningful college experience  . The next step was developing specific goals and learning outcomes for the program participants by identifying potential sources of challenge and support (Knefelkamp, 1984).  The primary goal of the program is to enhance student development for all participants, both the mentors and mentees. As I examined various opportunities through which students could be challenged to grow, I identified the enhancement of leadership skills as a learning outcome for the mentors.  The ISO office staff supported the mentors by providing them with intentional and culturally sensitive training session in order to facilitate their growth as student leaders.  Our staff also challenged them by asking them to apply these skills in guiding their mentees through their college experience.   The learning outcome for the mentees is to become more familiar with American cultural traditions through their ongoing interaction with their mentors.  Thus, the mentees will be challenged to develop a stronger sense of the American identity, while also receiving interpersonal support from their mentors during their first semester at Saddleback. Specific interventions to facilitate the student learning that I designed included a mentor training session, an official program kickoff event, a free movie night, and a musical play.  In addition to group events, all mentors and mentees were encouraged to meet on a weekly basis to continue establishing mutually-positive relationships.  The final steps of the Knefelkamp’s (1984) model included the process of assessment and program evaluation upon program completion at the end of the term.  I have developed two assessment surveys (one for peer mentors and one for mentees) to examine the students’ learning as well as receive their feedback for program evaluation and improvement purposes. Overall, I have found the P-T-P model to be highly useful in guiding the design and implementation of the International Peer Mentor Program.

References

American Council on Education Studies. (1937). The student personnel point of view: A report of a conference on the philosophy and development of student personnel work in college and university. Washington, DC: Author.
Bevis, B. B. (2006). International students. In  L. Gohn  & G. Albin, (Eds.), Understanding student subpopulations: A guide for student affairs professionals (pp. 267-288). Washington, DC: NASPA.
Knefelkamp, L. L. (1984). Translating student development theory into practice for student affairs professions: The use of the Knefelkamp-Golec-Wells P-T-T model: An introduction. Unpublished manuscript, University of Maryland.

Sunday, May 5, 2013

2013 New Student Orientation Evaluation

Saddleback College International Program



Learning Domains:

Leadership
Social Advocacy and Justice
Education
Assessment and Evaluation
Personal Development
X
X

Description:

Every semester the International Program at Saddleback College holds a New Student Orientation for incoming international students.  The purpose of the New Student Orientation is to introduce new international students to the U.S. higher education system, connect them to the Saddleback College campus, and inform them on important federal immigration requirements that they need to comply with during their studies in the United States. This entry describes my learning as it relates to evaluating the effectiveness of the Spring 2013 New Student Orientation by developing a survey, analyzing the survey responses, and making appropriate recommendation informed by the evaluation analysis.

Learning Outcomes:

SWiBAT:  Develop a survey form to evaluate the effectiveness of the New Student Orientation by incorporating appropriate quantitative and qualitative survey items

SWiBAT:  Analyze the survey responses using appropriate educational research measures and summarize the findings into a written report

Assessment Rubric:


Advanced
Competent
Basic
Needs Improvement
SLO # 1

 
Developed a comprehensive survey consisting of quantitative and qualitative items and administered it to the participants
Developed a solid survey consisting of quantitative and qualitative items
Developed an acceptable survey consisting of either  quantitative or qualitative items
Was unable to developed a survey consisting either quantitative or qualitative items
SLO # 2
Analyzed the survey findings using appropriate educational research measures, summarized the findings into a written report and provided future recommendations

Analyzed the survey findings using appropriate educational research measures and summarized the findings into a written report
Analyzed the survey findings using some appropriate educational research measures but not all and summarized the findings into a written report
Was unable to analyze the survey findings using appropriate educational research measures


Evidence:




Reflection:

Initially, the development of the survey involved examining which elements of the orientation needed to be evaluated.  The orientation consisted of a number of sessions that ranged in information including an icebreaker activity, an immigration workshop, campus safety, learning assistance resources, academic advising, class registration, transfer center resources, and a student panel with questions and answers. My primary goal was to evaluate the usefulness of each of the offered orientation sessions.  Therefore, I created a comprehensive survey that consisted of 10 quantitative items (yes or no and 5-point-likert scale questions) that assessed whether the students found each of the sessions helpful with numerical values.  In addition, the survey consisted of three qualitative questions, which assessed what information students were able to take away from the orientation through open-ended questions and asked for feedback to determine if any information was missing.  To disseminate the survey, I e-mailed it to the orientation participants 2 days after the event as an online form.  Out of the 29 total attendees, only 12 students actually completed the survey. Reflecting on this outcome, I would recommend to administer the survey during the orientation next time because online surveys tend to produce very low response rates (Lodico, Spaulding, & Voegtle , 2010). My analysis of the survey responses consisted of looking at basic descriptive statistics for the qualitative items and coding for themes in open-ended responses (Lodico, Spaulding, & Voegtle , 2010). For instance, I obtained the mean values for the 5-point scale questions, which asked the participants to rate how helpful each of orientation sessions was. To analyze the qualitative student responses, I was able to identify several themes that relate to specific knowledge areas in which the students were able to gain more understanding.  For example, some students became more aware of the American college system in general.  A few others became more familiar with the campus police and transfer center resources. Lastly, I was also able to identify a few potential areas for future improvements as some students provided input about the information they would have liked to have that was not provided. Overall, I found this project very helpful in allowing me to learn more about program evaluation and improvement.

References
Lodico, M. G., Spaulding, D. T., & Voegtle, K. H. (2010). Methods in educational research: From theory to practice. San Francisco: Jossey-Bass.